The data consultancy on a holy quest to stop people from being tricked by vendors
We help businesses and scale-ups around the world with $5M+ in revenue establish rapid, profitable data operations superior to anything available to their competitors.
If you already know who we are, you can get in touch with us using the button below.
If not, read on. We guarantee that you've never worked with a team like us.
We Guide Companies Through The Ocean Of Con Artists
If you look up "data consultants in Australia", our home turf, one of the first results is a huge consultancy that has a tiny clause in their standard contract. This clause asserts that they own all the code that you pay them to develop. You can never end the contract, or they'll turn off the system that you've built. This is why leaders think having top-tier analytics is expensive — the market is flooded with landmines disguised as vendors.
We (a team of six extremely strong software engineers) started Hermit Tech because we want to run people like that out of business, and give society infrastructure that actually works.
We're Deeply Multi-Disciplinary
Not only do we take the technical side of our work incredibly seriously, we also work on every dimension of our practice. Everyone here is a managing director at the business — we understand the problems that a business is interested in solving, and the pressures involved. Half of us come from backgrounds in psychology and physiology, giving us an immense edge in understanding the human factors around each engagement. The largest single expense to our business is training for our team on everything from programming to workshop facilitation.
We Have Never, Ever Missed A Deadline
Lots of our competitors love to convince people to kick off projects that span years, then continually extend the bill month-by-month as they almost deliver what they promised. Their business model is the sunk-cost fallacy.
We, on the other hand, have never run late on a project. That speaks for itself.
We Never Bait-And-Switch Labour
Hermit Tech only has directors with equal shares in the business. When we scope out your problems and sell you work, one of our directors will personally do the programming. One of us is writing the copy that you are reading right now. You will never, ever pay top-dollar only to get the cheapest labour a consultancy could dig up. You will always have a direct line to someone that is familiar with your business, your code, your people, and the details of the engagement.
We Have The Love Of The Software Community
Engineers all over the world love us. Our managing director is one of the most widely-read engineers in the world, frequently interviewed by journalists at the Financial Times, the first person ever to be invited to write a guest post for Ed Zitron's massively popular newsletter, and still gets invited to engineer-centric venues like GDG Melbourne. The whole team bridges the gap between great software and business needs in the same way.
We've never actually run any outbound sales, ever. Specialists just send leadership teams to us when it's time to get serious.
Destroy My Problems
There's no problem too big or too small for us. We roll out sophisticated data infrastructure as happily as we automate spreadsheets, and sometimes just talk people through difficult social situations in a team. Everything in each engagement is tailored to a client's unique circumstance, ranging all the way from technology choices to engagement models.
There are three ways for you to get in touch with us.
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Firstly, you can email us at [email protected], and our executive director will reply to you personally.
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Secondly, you can use this link to book time directly on his calendar.
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Thirdly, you can fill out the enquiry form below.
We work internationally, but our best timezones are usually Australian and American.